Ground Handling Inspection

Do desks open and close on time and are there enough?

Are company logos and branding correct?

Priority passengers desks?

Are security questions displayed and drawn to passengers attention?

Are excess baggage collection procedures followed?

If DCS used, which system is it?

If required, are unruly passengers procedures followed?

Is cabin baggage viewed, weighed and tagged?

Does baggage belt run without stoppages?

Check-in equipment?

Are the departure lounge FIDS and gate screens correct?

Do boarding staff arrive at gate on time?

Boarding procedure by priority (HIGH SR, PRM, economy, business, VIP etc.)

Correct/Clear boarding announcements?

Are there sufficient buses for remote departures?

Are passports checked against boarding cards? (attention to different nationality)

Are online check-in passengers hand baggage checked and tagged?

Are Dangerous Goods notices provided by handling agent or airport authority displayed at: Check-in, Gates, Flight Desks?

Do agents ask/draw attention of customers to DG signs at check-in?

Is the current version of the IATA DG manual held on station?

Has the supervisor briefed the team?

Was a pre-arrival FOD check performed? (FOD procedures)

Are vehicles (in use or otherwise) parked in designated areas?

Is guidance mechanism in place, PAPA, Marshaller etc?

Do personnel remain clear until anti-collision lights are off?

Is aircraft suitably chocked?

Is aircraft inspected for any ground damage prior to equipment being positioned on aircraft? If any damage noted, was the correct reporting procedure followed?

Are vehicles positioned only after chocks in place?

Prior to offloading commencing: were nets / ULDs correctly secured?

If ULDs unserviceable, were correct reporting processes followed?

Were upper load limits adhered to?

Was cargo checked to ensure hold floor limits not exceeded?

Was every hold opened and checked?

Responsible for passenger marshalling?

Dangerous goods?

Cargo?

Wheelchairs?

Does aircraft load match loadsheet?

Are steps correctly positioned (no contact)?

Do those vehicles requiring a banksman have one?

Does the air bridge operator have a license?

Are wing/engine safety cones used?

Are passengers protected from hazards if walking on the ramp?

Are baggage belt and hi-loader safety rails deployed?

Do staff avoid walking on moving baggage belts?

Does the parking area have adequate markings and lighting?

Do personnel make use of PPE?

Are vehicles driven in a safe manner around the aircraft? (brake check etc.)

Are vehicles switched off (or chocked) when not in use?

Is baggage kept in sight/attended prior to loading?

Are nets kept in holds at all times and secured for departure?

If any nets noted as faulty, were they reported to crew?

Are all ULDs fit for use, with nets/curtains fastened correctly?

Is any FOD generated by the turnaround removed before departure?

Do reversing vehicles use a banksman?

Does engineer, or other, carry out visual door/panel check?

Are all vehicles (airbridge) removed and correctly parked?

Is a pre-departure walk around performed?

If a headset is used for flight deck comms, who operates it?

If hand signals are used, are they clean and understood by all?

Is the hold baggage manifest signed and completed before pushback?

Is hearing protection worn?

Are hi-viz vests worn?

Are gloves and protective footwear worn?

Are there any fluid leaks on the ground?

Is the service carried out by handling agent or 3rd party, if so, who?

Do cleaners arrive in good time?

Are number of cleaners adequate, or as SHGA/SLA?

Are correct specifications followed?

Does cleaning company provide necessary means for waste recycling?

Were they present throughout the turnaround?

Did they drive GSE?

Did they have good communication with the crew?

Was all flight paperwork presented to crew in good time?

Is the fuel truck positioned correctly, with a clear exit path?

Is the bonding cable used correctly throughout fueling?

Is the dead mans handle used correctly whilst fuel is delivered?

For hydrant operations, are warning flags or light in use?

If fueling with pax on board, an airline rules followed?

Is the loadsheet layout compliant with AZAL requirements?

Is CG (center of gravity) envelope within limits?

Do all deadloads comply with regulations?

Is the load distribution data / LIR correct & signed?

Is the fuel data correct?

Is loading planned in accordance with airline guidelines?

Is a hard copy LIR completed and supplied to the loading team?

Comms between planning and aircraft to confirm final load?

Are LMCs within limits?

Are any changes fed back to load planning?

Are PNL reports received – before 48 hours?

Are flight plans received from OCC?

Are required messages being received from up route station (MVT/LDM/CPM/PSM/PTM etc)?

Does the station transmit the MVT AA (actual arrival) immediately?

Loadsheet signed by captain and dispatcher?

LIR: annotated, signed and matches info on loadsheet?

Baggage manifest?

PNL, pax info lists etc?

Inbound/outbound SITA messages (MVT/LDM/CPM/PSM/PTM)?

Operational flight plan (optional)?

NOTOC (if applicable)?

Copy of AWB?