Date: 0024-09-14
Conducted By: SEVDA PARLAR
Question | Answer | Comment |
---|---|---|
Do desks open and close on time and are there enough? | YES | |
Are company logos and branding correct? | YES | |
Priority passengers desks? | YES | |
Are security questions displayed and drawn to passengers attention? | YES | |
Are excess baggage collection procedures followed? | YES | |
If required, are unruly passengers procedures followed? | YES | |
Is cabin baggage viewed, weighed and tagged? | YES | |
Does baggage belt run without stoppages? | NO | Sometimes the belt stopped due to baggage jams |
Check-in equipment? | YES | Without stoppages |
Are the departure lounge FIDS and gate screens correct? | YES | |
Do boarding staff arrive at gate on time? | YES | |
Boarding procedure by priority (HIGH SR, PRM, economy, business, VIP etc.) | YES | |
Correct/Clear boarding announcements? | YES | |
Are there sufficient buses for remote departures? | NO | Not needed today |
Are passports checked against boarding cards? (attention to different nationality) | YES | |
Are online check-in passengers hand baggage checked and tagged? | YES | |
Are Dangerous Goods notices provided by handling agent or airport authority displayed at: Check-in, Gates, Flight Desks? | YES | |
Do agents ask/draw attention of customers to DG signs at check-in? | YES | |
Is the current version of the IATA DG manual held on station? | YES | |
Has the supervisor briefed the team? | YES | |
Does the parking area have adequate markings and lighting? | YES | |
Do personnel make use of PPE? | YES | |
If a headset is used for flight deck comms, who operates it? | YES | |
Is hearing protection worn? | YES | |
Are hi-viz vests worn? | YES | |
Are gloves and protective footwear worn? | YES | |
Are there any fluid leaks on the ground? | NO | |
Is the service carried out by handling agent or 3rd party, if so, who? | YES | Çelebi GHC cleaning team |
Do cleaners arrive in good time? | YES | |
Are number of cleaners adequate, or as SHGA/SLA? | YES | |
Was all flight paperwork presented to crew in good time? | YES | |
Is the fuel truck positioned correctly, with a clear exit path? | NO | No refueling today |
Is the loadsheet layout compliant with AZAL requirements? | YES | |
Is CG (center of gravity) envelope within limits? | YES | |
Do all deadloads comply with regulations? | YES | |
Is the load distribution data / LIR correct & signed? | YES | |
Is the fuel data correct? | YES | |
Is loading planned in accordance with airline guidelines? | YES | |
Are LMCs within limits? | YES | |
Are any changes fed back to load planning? | YES | |
Are PNL reports received – before 48 hours? | YES | |
Are flight plans received from OCC? | YES | |
Are required messages being received from up route station (MVT/LDM/CPM/PSM/PTM etc)? | YES | |
Does the station transmit the MVT AA (actual arrival) immediately? | NO | |
Loadsheet signed by captain and dispatcher? | YES | |
LIR: annotated, signed and matches info on loadsheet? | YES | |
Baggage manifest? | YES | |
PNL, pax info lists etc? | YES | |
Inbound/outbound SITA messages (MVT/LDM/CPM/PSM/PTM)? | YES | |
NOTOC (if applicable)? | YES | |
Copy of AWB? | YES |