Ground Handling Inspection
Date: 2024-11-01
Conducted By: Erdem Akpınar
| Question | Answer | Comment |
|---|---|---|
| Do desks open and close on time and are there enough? | YES | |
| Are company logos and branding correct? | YES | |
| Priority passengers desks? | YES | |
| Are security questions displayed and drawn to passengers attention? | YES | |
| Are excess baggage collection procedures followed? | YES | |
| If DCS used, which system is it? | YES | Amadeus Altea |
| If required, are unruly passengers procedures followed? | NO | |
| Is cabin baggage viewed, weighed and tagged? | YES | |
| Does baggage belt run without stoppages? | NO | |
| Are the departure lounge FIDS and gate screens correct? | YES | |
| Do boarding staff arrive at gate on time? | YES | |
| Boarding procedure by priority (HIGH SR, PRM, economy, business, VIP etc.) | YES | |
| Correct/Clear boarding announcements? | YES | |
| Are passports checked against boarding cards? (attention to different nationality) | YES | |
| Are online check-in passengers hand baggage checked and tagged? | YES | |
| Are Dangerous Goods notices provided by handling agent or airport authority displayed at: Check-in, Gates, Flight Desks? | YES | |
| Do agents ask/draw attention of customers to DG signs at check-in? | YES | |
| Is the current version of the IATA DG manual held on station? | YES | |
| Has the supervisor briefed the team? | N/A | |
| Was a pre-arrival FOD check performed? (FOD procedures) | YES | |
| Are vehicles (in use or otherwise) parked in designated areas? | YES | |
| Is guidance mechanism in place, PAPA, Marshaller etc? | YES | |
| Is aircraft suitably chocked? | YES | |
| Is aircraft inspected for any ground damage prior to equipment being positioned on aircraft? If any damage noted, was the correct reporting procedure followed? | YES | |
| Are vehicles positioned only after chocks in place? | YES | |
| Prior to offloading commencing: were nets / ULDs correctly secured? | YES | |
| Was every hold opened and checked? | YES | |
| Cargo? | YES | |
| Wheelchairs? | NO | |
| Does aircraft load match loadsheet? | YES | |
| Does the air bridge operator have a license? | YES | |
| Are wing/engine safety cones used? | YES | |
| Are vehicles driven in a safe manner around the aircraft? (brake check etc.) | YES | |
| Are vehicles switched off (or chocked) when not in use? | YES | |
| Are gloves and protective footwear worn? | YES | |
| Is the service carried out by handling agent or 3rd party, if so, who? | YES | Celebi Ground Handling |
| Do cleaners arrive in good time? | YES | |
| Is the fuel truck positioned correctly, with a clear exit path? | YES | |
| If fueling with pax on board, an airline rules followed? | YES | |
| Is CG (center of gravity) envelope within limits? | YES | |
| Is the fuel data correct? | YES | |
| Are PNL reports received – before 48 hours? | YES | |
| Are required messages being received from up route station (MVT/LDM/CPM/PSM/PTM etc)? | N/A | |
| Loadsheet signed by captain and dispatcher? | YES |