Date: 2024-12-02
Conducted By: Erdem Akpınar
Question | Answer | Comment |
---|---|---|
Do desks open and close on time and are there enough? | YES | |
Are company logos and branding correct? | YES | |
Priority passengers desks? | YES | |
Are security questions displayed and drawn to passengers attention? | YES | |
Are excess baggage collection procedures followed? | YES | |
If DCS used, which system is it? | YES | Amadeus Altea |
Is cabin baggage viewed, weighed and tagged? | YES | |
Do boarding staff arrive at gate on time? | YES | |
Boarding procedure by priority (HIGH SR, PRM, economy, business, VIP etc.) | YES | |
Correct/Clear boarding announcements? | YES | |
Was a pre-arrival FOD check performed? (FOD procedures) | YES | |
Are vehicles positioned only after chocks in place? | YES | |
Cargo? | NO | |
Are wing/engine safety cones used? | YES | |
Are all vehicles (airbridge) removed and correctly parked? | YES | |
Are gloves and protective footwear worn? | YES | |
Is the service carried out by handling agent or 3rd party, if so, who? | YES | Celebi Ground Handling |
Do cleaners arrive in good time? | YES |