Date: 2025-01-24
Conducted By: Ruslan Novruzov / Amil Nadirli
Question | Answer | Comment |
---|---|---|
Do desks open and close on time and are there enough? | YES | |
Are company logos and branding correct? | YES | |
Priority passengers desks? | YES | |
Are security questions displayed and drawn to passengers attention? | YES | |
Are excess baggage collection procedures followed? | YES | |
If DCS used, which system is it? | YES | Amadeus |
If required, are unruly passengers procedures followed? | YES | |
Is cabin baggage viewed, weighed and tagged? | YES | |
Does baggage belt run without stoppages? | YES | |
Check-in equipment? | YES | |
Are the departure lounge FIDS and gate screens correct? | YES | |
Do boarding staff arrive at gate on time? | YES | |
Boarding procedure by priority (HIGH SR, PRM, economy, business, VIP etc.) | YES | |
Correct/Clear boarding announcements? | YES | |
Are there sufficient buses for remote departures? | YES | |
Are passports checked against boarding cards? (attention to different nationality) | YES | |
Are online check-in passengers hand baggage checked and tagged? | YES | |
Are Dangerous Goods notices provided by handling agent or airport authority displayed at: Check-in, Gates, Flight Desks? | YES | |
Do agents ask/draw attention of customers to DG signs at check-in? | YES | |
Is the current version of the IATA DG manual held on station? | YES | |
Does the parking area have adequate markings and lighting? | YES | |
Do personnel make use of PPE? | YES | |
Are vehicles switched off (or chocked) when not in use? | YES | |
Is baggage kept in sight/attended prior to loading? | YES | |
Are nets kept in holds at all times and secured for departure? | N/A | |
If any nets noted as faulty, were they reported to crew? | N/A | |
Are all ULDs fit for use, with nets/curtains fastened correctly? | N/A | |
Is any FOD generated by the turnaround removed before departure? | YES | |
Do reversing vehicles use a banksman? | YES | |
Does engineer, or other, carry out visual door/panel check? | YES | |
Are all vehicles (airbridge) removed and correctly parked? | YES | |
Is a pre-departure walk around performed? | YES | |
If a headset is used for flight deck comms, who operates it? | YES | |
If hand signals are used, are they clean and understood by all? | YES | |
Is the hold baggage manifest signed and completed before pushback? | YES | |
Is hearing protection worn? | NO | |
Are hi-viz vests worn? | YES | |
Are gloves and protective footwear worn? | YES | |
Are there any fluid leaks on the ground? | NO | |
Is the service carried out by handling agent or 3rd party, if so, who? | YES | |
Do cleaners arrive in good time? | YES | |
Are number of cleaners adequate, or as SHGA/SLA? | YES | |
Are correct specifications followed? | YES | |
Does cleaning company provide necessary means for waste recycling? | YES | |
Is the fuel truck positioned correctly, with a clear exit path? | YES | |
Is the bonding cable used correctly throughout fueling? | YES | |
Is the dead mans handle used correctly whilst fuel is delivered? | YES | |
For hydrant operations, are warning flags or light in use? | N/A | |
If fueling with pax on board, an airline rules followed? | N/A |